Privacy Policy

The Justus Companies
Effective Date: May 15, 2026
Last Updated: May 15, 2026

1. Introduction

The Justus Companies (“Justus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.justus.net), apply for housing at one of our properties, submit an employment application, or otherwise interact with our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We may collect personal information about you in various ways, including:

2.1 Information You Provide Directly

  • Rental Applications: Name, contact information, Social Security number, date of birth, employment history, income information, references, emergency contacts, and other information necessary to process rental applications and conduct background/credit checks.
  • Resident Information: Lease agreements, payment information, maintenance requests, communications with property management, and other information related to your tenancy.
  • Employment Applications: Name, contact information, work history, education, references, and other information submitted through our careers portal.
  • Contact Forms: Name, email address, phone number, and any other information you provide when you contact us through our website or by other means.
  • Event Registrations: Information you provide when registering for community events or activities at our properties.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, referring website
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about visitors and visits to our website

2.3 Information from Third Parties

We may obtain information from third parties, including:

  • Background Check Services: Credit reports, criminal background checks, eviction history, and employment verification
  • References: Information from personal and professional references you provide
  • Service Providers: Information from vendors and partners who assist with our business operations

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Property Management and Rental Services

  • Processing rental applications and conducting background/credit checks
  • Managing lease agreements and rental accounts
  • Processing rent payments and managing billing
  • Providing maintenance and repair services
  • Communicating with residents about property matters
  • Ensuring security and safety at our properties
  • Enforcing lease terms and community rules

3.2 Employment

  • Processing employment applications
  • Conducting background checks for employment purposes
  • Managing employee relationships
  • Complying with employment laws and regulations

3.3 Business Operations

  • Responding to inquiries and providing customer service
  • Improving our website, properties, and services
  • Conducting market research and analysis
  • Managing business relationships with contractors and vendors
  • Complying with legal obligations and resolving disputes

3.4 Marketing and Communications

  • Sending information about our properties and services
  • Providing updates about community events and activities
  • Sending newsletters and promotional materials (with your consent where required)

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Background and credit check companies
  • Payment processors
  • Property maintenance and repair vendors
  • IT service providers
  • Marketing and communications providers
  • Legal and professional advisors

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders, subpoenas, or other legal processes
  • Requests from law enforcement or government agencies
  • Protection of our rights, property, or safety, or that of our residents, employees, or others

4.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.5 Emergency Contacts

We may share information with emergency contacts you have designated in situations requiring emergency assistance.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Secure storage of physical and electronic records
  • Encryption of sensitive data during transmission
  • Access controls limiting who can view personal information
  • Employee training on privacy and data security
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected:

  • Rental Applications: Retained for the duration of the application process and as required by fair housing laws (typically 2-3 years)
  • Resident Information: Retained for the duration of tenancy and for a period after lease termination as required by law and for business purposes (typically 7 years)
  • Employment Records: Retained in accordance with employment and tax laws
  • Financial Records: Retained in accordance with accounting and tax requirements

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access and update your personal information. Current and prospective residents can contact property management to review or update their information.

7.2 Opt-Out of Marketing

You may opt out of receiving marketing communications from us by:

  • Following the unsubscribe instructions in promotional emails
  • Contacting us directly at the information provided below
  • Updating your communication preferences

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your tenancy or business relationship with us.

7.3 State-Specific Rights

If you are a resident of certain states (such as California, Virginia, Colorado, or Connecticut), you may have additional rights, including:

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your personal information (subject to certain exceptions)
  • The right to correct inaccurate personal information
  • The right to opt out of the “sale” or “sharing” of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 12.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used.

8.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings

8.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

The Justus Companies
5965 Promenade of Noblesville Pkwy
Noblesville, IN 46062

Phone: (317) 353-8311
Fax: (317) 352-1570
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM

13. Fair Housing Commitment

The Justus Companies is committed to providing fair and equal housing opportunities and adheres strictly to all federal, state, and local fair housing laws and regulations. We do not discriminate based on race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic. Our privacy practices support this commitment by ensuring that all applicants and residents are treated with respect and dignity, and that personal information is handled in accordance with fair housing requirements.